:root {
  --gruen: #546223;
  --gruen-dunkel: #3f4a1a;
  --gruen-hell: #eef1e4;
  --bg: #f5f6f2;
  --card: #ffffff;
  --text: #1d2014;
  --muted: #6b7060;
  --line: #dfe2d6;
  --intern: #fff6dc;
  --intern-line: #e8c95a;
  --rot: #b3261e;
  --radius: 10px;
}
* { box-sizing: border-box; }
body { margin: 0; font: 15px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--gruen); }
h1 { font-size: 1.5rem; margin: 0 0 .75rem; }
h2 { font-size: 1.1rem; margin: 0 0 .75rem; }
h3 { font-size: 1rem; margin: 1.25rem 0 .5rem; }
code, .mono { font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace; font-size: .9em; }
code { background: var(--gruen-hell); padding: 1px 5px; border-radius: 4px; word-break: break-all; }
pre { background: #1d2014; color: #e8ecd9; padding: 14px; border-radius: 8px; overflow-x: auto; font-size: 13px; }
.wrap { max-width: 1200px; margin: 0 auto; padding: 0 16px; }
.muted { color: var(--muted); }
.small { font-size: .85rem; }
.hidden, [hidden] { display: none !important; }

.top { background: var(--gruen); color: #fff; }
.top-inner { display: flex; align-items: center; gap: 24px; min-height: 60px; flex-wrap: wrap; }
.brand { display: flex; align-items: center; gap: 10px; color: #fff; text-decoration: none; font-weight: 600; letter-spacing: .04em; }
.brand span { opacity: .85; border-left: 1px solid rgba(255,255,255,.4); padding-left: 10px; }
.nav { display: flex; gap: 4px; flex-wrap: wrap; align-items: center; margin-left: auto; }
.nav a, .nav button.link { color: #fff; text-decoration: none; padding: 6px 10px; border-radius: 6px; opacity: .9; font: inherit; }
.nav a.on, .nav a:hover, .nav button.link:hover { background: rgba(255,255,255,.15); opacity: 1; }
button.link { background: none; border: 0; cursor: pointer; }

main.wrap { padding: 24px 16px 48px; }
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 20px; margin-bottom: 16px; }
.card.flush { padding: 0; overflow-x: auto; }
.card.narrow { max-width: 440px; margin: 40px auto; }
.card.danger { border-color: #f0c9c6; }
.flash { background: var(--gruen-hell); border: 1px solid #cdd5b3; color: var(--gruen-dunkel); padding: 10px 14px; border-radius: 8px; margin-bottom: 16px; }
.error { color: var(--rot); }
ul.error { padding-left: 20px; }

.btn { display: inline-block; background: var(--gruen); color: #fff; border: 1px solid var(--gruen); padding: 8px 16px; border-radius: 8px; font: inherit; font-weight: 500; cursor: pointer; text-decoration: none; white-space: nowrap; }
.btn:hover { background: var(--gruen-dunkel); }
.btn.ghost { background: transparent; color: var(--gruen); }
.btn.ghost:hover { background: var(--gruen-hell); }
.btn.small { padding: 4px 10px; font-size: .85rem; }
.btn.danger { background: #fff; color: var(--rot); border-color: #e5b4b0; }
.btn.danger:hover { background: #fbeceb; }

input, select, textarea { font: inherit; padding: 8px 10px; border: 1px solid #c9cdbd; border-radius: 8px; background: #fff; color: var(--text); width: 100%; }
input:focus, select:focus, textarea:focus { outline: 2px solid rgba(84,98,35,.35); border-color: var(--gruen); }
textarea { resize: vertical; }
label { display: flex; flex-direction: column; gap: 4px; font-size: .9rem; font-weight: 500; }
label.check { flex-direction: row; align-items: center; gap: 6px; white-space: nowrap; }
label.check input { width: auto; }
.stack { display: flex; flex-direction: column; gap: 12px; }
.grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.grid.one { grid-template-columns: 1fr; }
.grid .full { grid-column: 1 / -1; }
.row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-top: 12px; }
.row input { flex: 1; min-width: 180px; }
.row select { width: auto; }
.row.between { justify-content: space-between; margin-top: 0; }
.inline { display: inline; }
.hp { position: absolute; left: -9999px; width: 1px; height: 1px; }

.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; margin-bottom: 16px; }
.stat { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 14px 16px; text-decoration: none; color: var(--text); display: flex; flex-direction: column; }
.stat b { font-size: 1.6rem; color: var(--gruen); line-height: 1.2; }
.stat span { color: var(--muted); font-size: .85rem; }
.stat:hover { border-color: var(--gruen); }

.filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 16px; align-items: center; }
.filters input[name=q] { flex: 2; min-width: 200px; }
.filters select { width: auto; flex: 1; min-width: 140px; }

table.list { width: 100%; border-collapse: collapse; }
table.list th { text-align: left; font-size: .8rem; text-transform: uppercase; letter-spacing: .04em; color: var(--muted); font-weight: 600; padding: 10px 14px; border-bottom: 1px solid var(--line); background: #fafbf7; }
table.list td { padding: 10px 14px; border-bottom: 1px solid var(--line); vertical-align: top; }
table.list tr:last-child td { border-bottom: 0; }
table.list td a { text-decoration: none; }
table.list td a:hover { text-decoration: underline; }
table.list.compact td, table.list.compact th { padding: 6px 10px; }
table.list .empty { text-align: center; color: var(--muted); padding: 28px; }
tr.revoked td { color: var(--muted); text-decoration: line-through; }
tr.revoked td:last-child { text-decoration: none; }

.badge { display: inline-block; font-size: .78rem; font-weight: 600; padding: 2px 8px; border-radius: 999px; background: #eceee6; color: #444; white-space: nowrap; }
.status-offen { background: #e3ecfb; color: #1f4f9c; }
.status-in-bearbeitung { background: var(--gruen-hell); color: var(--gruen-dunkel); }
.status-wartet-auf-ruckmeldung { background: #fff1d6; color: #8a5a00; }
.status-gelost { background: #ddf3e2; color: #1d6b33; }
.status-geschlossen { background: #ececec; color: #666; }
.prio-niedrig { background: #f0f0f0; color: #777; }
.prio-normal { background: #eef0ea; color: #555; }
.prio-hoch { background: #ffe6d1; color: #9a4a00; }
.prio-kritisch { background: #fbdcda; color: var(--rot); }
.vis-intern { background: var(--intern); color: #7a5c00; border: 1px solid var(--intern-line); }
.vis-extern { background: var(--gruen-hell); color: var(--gruen-dunkel); }

.ticket-head { display: flex; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 16px; }
.ticket-head h1 { margin: 2px 0 6px; }
.meta { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.quick { display: flex; gap: 6px; flex-wrap: wrap; align-items: flex-start; }
.cols { display: grid; grid-template-columns: minmax(0, 1fr) 360px; gap: 16px; align-items: start; }

.timeline { display: flex; flex-direction: column; gap: 10px; }
.msg { border: 1px solid var(--line); border-radius: 8px; padding: 10px 14px; background: #fff; }
.msg.kunde { background: #f7f9fd; border-color: #d6e0f2; }
.msg.admin.extern { background: var(--gruen-hell); border-color: #cfd8b5; }
.msg.intern { background: var(--intern); border-color: var(--intern-line); border-style: dashed; }
.msg-head { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; font-size: .9rem; margin-bottom: 4px; }
.msg-body { white-space: pre-wrap; word-wrap: break-word; }
.desc { margin-top: 12px; }
.event { font-size: .82rem; color: var(--text); padding-left: 14px; border-left: 2px solid var(--line); }

.seg { display: flex; gap: 0; border: 1px solid #c9cdbd; border-radius: 8px; overflow: hidden; width: fit-content; }
.seg label { flex-direction: row; cursor: pointer; font-weight: 500; }
.seg input { display: none; }
.seg span { padding: 6px 14px; display: block; }
.seg input:checked + span { background: var(--gruen); color: #fff; }
form.reply.is-intern textarea { background: var(--intern); border-color: var(--intern-line); }
form.reply.is-intern .seg input:checked + span { background: #b98f00; }
.hint { margin: 0; color: var(--muted); }

.copy { display: flex; gap: 6px; }
.copy input { font-family: ui-monospace, monospace; font-size: .8rem; }
.newkey { background: #fff8e1; border: 1px solid var(--intern-line); padding: 12px; border-radius: 8px; margin: 8px 0 12px; display: flex; flex-direction: column; gap: 8px; }
details summary { cursor: pointer; color: var(--gruen); margin: 4px 0 12px; }
.doc h2 { margin-top: 1.5rem; }

@media (max-width: 900px) {
  .cols { grid-template-columns: 1fr; }
  .grid { grid-template-columns: 1fr; }
  .nav { margin-left: 0; }
  table.list th:nth-child(3), table.list td:nth-child(3), table.list th:nth-child(6), table.list td:nth-child(6) { display: none; }
}